FREQUENTLY ASKED QUESTIONS
Not yet. But we’re hoping to have one soon! 🙂 For now, we’re only online based.Â
We’re open 363 days a year, 12 hours a day.Â
Weekdays: 10AM- 10PM
Weekends: 9AM – 9PM
(We’re only closed on January 1st and Good Friday or in any case of emergency/ unforeseen circumstances)
There are 2 ways:
* Send us a message on instagram or facebook so we can send you the order form.
* Add to cart via www.ecowarriorph.com , proceed to check out and fill out the order form.
Yes, we normally reserve orders for 3 days. If we won’t receive the payment within 3 days, your order will automatically be cancelled.
Yes. For orders 5000 pesos and up only.
Metro Manila- 100 pesos
Outside Metro Manila- 195 pesos
International Shipping- Would depend on the destination city and quantity of order.Â
* BDO
* BPI
* Gcash
* Paypal
No minimum. You can just order 1 piece of any item that you want. 🙂
Depends on your delivery address but normally…
* Metro Manila – 1-3 days
* Outside Metro Manila – 2-5 days.
- We personalize Bamboo mugs, coffee cups and tumblers using laser engraving machine. (Engraving means wood carving). No paint or any color is involved. – Engraving may not be 100% consistent because the shade of the wood varies from one another. Remember: bamboos used are naturally sourced. Not artificially made.
- Abaca tote bags by hand painting them. Each design is hand painted by one of our local artists so don’t expect everything to be 100% the same as the photo/s.
- Canvas tote bags using printing machine (MOQ may apply)
Yes. Upon check out, just indicate / place a note that its for drop shipping.
Yes. Shipping fee would depend on the delivery address (city and country) and size and weight of the package.Â
We offer a 7 Day Return / Exchange for our valued customers.
IMPORTANT *** ECO WARRIOR PH allows returns for majority of items within 7 days of receiving your order with the following conditions:
- Damaged items MUST be reported within 7 days upon receipt of order. (You can report either through messenger, instagram or email.)
- Returns/Exchanges must be in original condition they were received in.
- Returns will be refunded to the original form of payment, minus shipping fees.
*Refund: 2-3 banking days processing.
You can leave us a message here for further assistance.
Email: ecowarriorphilippines@gmail.com
Instagram: @ecowarriorph
Facebook: Eco Warrior PH
Definitely! You may contact us via:
Email: ecowarriorphilippines@gmail.com
Instagram: @ecowarriorph
Facebook: Eco Warrior PH
Yes. We can deliver same day for orders paid on or before 10AM (For Metro Manila residents only). After ordering through our cart, send us a message via either of the following:
Email: ecowarriorphilippines@gmail.com
Instagram: @ecowarriorph
Facebook: Eco Warrior PH
And let us know that it’s for same day delivery. From there, we will confirm if its possible for same day delivery or not.
Couriers used for same day delivery:
* Grab delivery
* Lalamove